4 Important Questions You Should Ask A Locksmith During An Emergency Call Out

21 March 2016
 Categories: , Blog


So you have an emergency on your hands. You have locked yourself out, have lost your keys, need new keys or maybe you need your locks replaced. You're looking for a locksmith and are planning to book whoever you get first. But wait a second, aren't you forgetting something? Before you have that locksmith head your way for an emergency call out, ask them the following questions first:

Do you have any pending clients?

In any emergency, you want your service provider to respond fast. In the case of your locksmith, you want to make sure that they are free and ready to come to you immediately. This question will allow you to know if they are serving anyone at the moment or if they have any other client that they are supposed to serve after that. The last thing you want to do at this point is to book a locksmith who is already on the job or who has a customer waiting in line for them.

I need this sort of help—do you have everything you need to complete such a job?

In a locksmith emergency, you should explain your need to the service provider and have them know what you need done. This eliminates a situation where your locksmith arrives on site and does not have all the tools they need for that particular job. Or perhaps they do not have the expertise to carry out the particular job you need done.

Which area are you coming from?

Proximity is also pertinent in an emergency. Where exactly is your locksmith situated? This question is especially important for mobile locksmiths who can travel long distances to serve clients. If the locksmith is presently far away, you should consider looking for another provider who is closer by. It's not just a matter of how fast they can arrive; distance affects your costs as well.

I am in this area—do you know the region well?

Another important measure you should take at this time is to ascertain that the locksmith you are about to call out knows your location well enough. This is crucial because you want them to get to you as quickly as possible. If they do not know the area well, they might spend 5, 10, or even 15 minutes finding their way to you. That is crucial time that you do not have to spare. For best results, go with a locksmith who operates within the area.

If you are happy with the responses from the above 4 questions, go ahead and have the locksmith come and serve you. They will arrive promptly and will be ready to tackle the issue you have at hand.